A Paper Manufacturer customer of ours had a machine down, and contacted Transmotion (TMO) to find a specialized bearing. Because of the multiple locations in the Valued Added (VAD) family of companies (owners of TMO) we worked together and found the closest bearing to be in Sheboygan. We placed the order for an emergency pick up. The Manitowoc VAD team picked up the bearings in Sheboygan and arranged for the Paper Manufacturer to pick up with as little drive time as possible. The overall result was much less down time and a minimum amount of production time/money lost. Lesson? The VAD family of companies gives our customers a much greater “inventory” of solutions when emergencies strike.